Shipping & Delivery
SPECIAL NOTES:
Due to the current serious COVID situation in Hong Kong, please understand that the delivery time may take longer as usual. Please DO NOT place any order if you are in urgent. We would try our best to ship out the order at our earliest convenience. No guarantee could be made during this critical period. For details, kindly refer to the carrier last news released (https://htm.sf-express.com/hk/tc/). Thank you for your understanding.
Postage and delivery costs:
Free postage is available for all Hong Kong orders over the value of HKD$2,000 and below 10kg with exception of large-volume items, such as bikes, frames, and wheels. Postage fee will be imposed for order amount less than HKD$2,000 on cash on delivery. Postage fee is subject to be changed by carrier without prior notice. We use SF Express for all orders.
For large-volume items or orders with more than 10kg, you could pick up at our workshop for free or choose our delivery service. The delivery cost varies to the district, please check below tables for your easy reference:
Postage and delivery time:
Our stocks are synchronised for both online and offline shops, if you would like further stock information, please contact our customer service for assistant.
In general, it takes about 1-3 working days to process and delivery the order with exception of large volume items, such as bikes, frames and wheels.
For large-volume items, it takes approximately 3-10 working days to process the the order and ready for pick up.
Our customer service will keep you post if there is any updates on your order.