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常見問題 FAQ

常見問題 FAQ

1. 商品庫存狀態 Product Stock Status

狀態 Status Description
Pre-Order

表示此商品為預訂商品,下單付訂後一般約5-7個工作天提貨。如個別商品因供應緊張、預購等因素,致到貨時效有所延長,客服人員將聯繫個別客戶。

This product is a pre-order item, it normally takes about 5-7 working day to process after placed an order and made the payment. If any delay occurs, our customer service will contact the individuals.

Custom Made

表示此商品為客製化商品,下單付訂後一般約7-10個工作天提貨。客製化商品不適用於退換貨政策,所有配置、顏色一經確認後不能修改。

This product is a custom made item, it takes about 5-7 working day to pick up your order after placed an order and paid deposit. Custom made products are excluded from our return and exchange policy. All settings and color are not able to change once the order is confirmed .

1-3 Days/ 3-5 Days

表示此商品通常在1-3 / 3-5個工作天寄出或可供到店自取,顧客可如常下單付款,可提貨時客服人員將與你聯繫。

This product will back in stock usually in 1-3 / 3-5 working days. Customer may place and make the order as usual. Our customer service will contact you when your order will be shipped/ reday to pick up.

有庫存

表示此商品為現貨商品,下單付款後翌日寄出或到店自取。

This product is in stock. Your order will be shipped/ ready to pick up next working day after the payment received.


2. 截單時間 Order cutoff time

每個工作天的訂單截單時間為下午四點。所有訂單的截單時間都一樣。遇上大型節日或長假期,截單時間如有更改,將另行通知。

下午四點前完成付款/付訂,你的訂單將會當天處理。

下午四點後完成付款/付訂,你的訂單將會翌日處理。

星期六、星期日及公眾假期,只接單,訂單將在下一個工作天處理。


3. 付款方式 Payment

我們目前只接受現金及銀行轉帳方式付款。

購買成車/訂單總額超過$5000的客戶必須支付訂單50%金額作為訂金,餘款可於取車時以現金或銀行轉帳支付。